Wally Hauck, the Team Building Consultant, explains how to create an environment of freedom, trust, and accountability and deliver more of what CEO’s are looking for from the workforce of the future.

A while ago, I shared my “mystery shopping” experience in the conferencing industry.  For those of you who are unfamiliar, a mystery shopper is someone who uses a service, shops in a store or eats at a restaurant and gives feedback for improvement to the owners.
InterCall was the focus of my mystery shopping adventure when [...]

Join Wendy Mack for a free webinar that introduces you to a framework for accessing workplace passions. Discover tools that identify what motivates us at work from the design of pay systems to creating a great place to work to giving people time off.

Although predicting the future is not likely, peeking around the next corner isn’t out of reach. The combination of customer desires and employee dreams of future possibilities launch ideas, and ideas become ways of doing things better.

If anyone has seen the classic and Oscar-worthy movie, The Hangover, you can get a perspective of the night’s activity AFTER the show.  Keep reading, I’ll get to that in a minute.   First, the Channel Partners Show.
One of the side benefits of coming to the Channel Partner’s show is having people with interesting services and [...]

Discover online marketing strategies that will help you to create a website that instantly connects with viewers and dramatically increases your online sales. Get listed higher on search engines and build more online traffic fast with the easy-to-implement and proven marketing strategies.

Copper Conferencing today announced the launch of a new suite of audio and web conferencing services to enhance the company’s collaboration offering and provide better value for Copper customers. These new offerings come as a result of an agreement with

I know, it’s a little late to be talking about football, but this past season was definitely one to remember and it has a lot to do with Fantasy Football.

In recent weeks, I’ve seen a lot of actions around the office that have taken people outside of their comfort zones.  I’ve seen people take on a tremendous amount of work in order to keep Copper Conferencing on track.  And I’ve seen people make choices  that will eventually lead them to different conclusions perhaps they [...]

I like to stay on top of what’s going on in the world.  I’m a total “newsie” checking in with every local and national channel available to me.  Sometimes I following a world event like the tragedy in Haiti and other times it may be something that seems small that has a big impact on [...]