December 2

Managing a Young Sales Organization – Lessons in how to manage those in their first sales job

Posted by Conference Coach Susan
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Copper Conferencing, an audio and web conferencing company, has a reputation in the telecommunications industry for many things:  reliable call execution, quality customer service, significant technology advantages, and fair pricing, to name a few. Copper Conferencing is also known for the employment opportunities it provides, specifically to those hungry for experience and skill development.
As a [...]

November 12

CEO Blog – Transforming Business

Posted by Carolyn Bradfield
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Then along came conference calling. We began talking to regional managers who spent each Monday on the phone calling their people one at a time to deliver information, repeat policy and deliver action items. Conferencing changed all of that. Instead of just being able to deliver a one-way informational message, dispersed organizations were able to get their people on a call once a week. Now, there could be a conversation.

October 28

CEO Blog: You’re Not Alone

Posted by Carolyn Bradfield
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Although it seems like it, I haven’t been in the conferencing industry my whole career.  In fact, I’ve done some pretty interesting things – taught English, worked for a newspaper, wrote a book.  One of the most gratifying things that I’ve ever done is to start and run an adolescent wilderness therapy program – Phoenix [...]

September 28

CEO Blog: Travel Hassle

Posted by Carolyn Bradfield
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I said I was going to curtail travel to avoid the H1N1 Swine Flu, but I need to visit our Denver office and have relented – I fly there Tuesday. I watched the news tonight only to find that contentious passengers who have come down with the virus are having a very difficult time changing their tickets.

September 24

CEO Blog: Engaging Conference Calls

Posted by Carolyn Bradfield
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To me, the best conference calls are ones where most of the people have an opportunity to contribute. They’re the ones that don’t last forever and stay focused. They’re the ones that use the medium to collaborate, train, strategies and engage.

September 9

Copper Conferencing Creates First-Time Home Buyer Program — Employees Take Advantage of Federal Tax Credit

Posted by Conference Coach Alycia
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FOR IMMEDIATE RELEASE
DENVER, CO, September 9, 2009 – Carolyn Bradfield, CEO of Copper Conferencing wants every one of her employees to experience the joy and advantages of owning their own homes. This week, Copper Conferencing, provider of web and audio conferencing services, initiated its own first time buyer program by offering no-interest loans to employees [...]

August 31

CEO Blog: Sometimes I’m downright embarrassed that I was one of the original founders of InterCall

Posted by Carolyn Bradfield
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Sometimes I’m downright embarrassed that I was one of the original founders of InterCall. It seems like this company has become so big and so bulky that they’ve forgotten why they entered the market.

August 27

CEO Blog: The conferencing industry ignores one of the most important people in the transaction, the administrative assistant

Posted by Carolyn Bradfield
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Most conference calls work reliably every time you pick up the phone and call leaders seem pretty happy. And, most people think that you can’t automate beyond a reservationless call. However

July 13

Copper Conferencing and Paul Montelongo Join Forces on The Business Webinar Series – A Free Online Learning Series for Business Professionals

Posted by Conference Coach Alycia
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The Business Webinar Series features speakers who have become renowned for their pursuit of excellence and their knowledge of business issues. This online education series enables business professionals to learn from the best and from those with perspectives spanning multiple industries and disciplines.

July 7

The Coaching Process: Using Strategy Sessions to Instruct, Inspire and Get Results

Posted by Conference Coach Susan
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A strategy session is an opportunity for the employee to sit down together with his/her manager and engage in a two-way dialog. Copper Conferencing uses strategy sessions to give both the reviewer and the reviewee an opportunitity to review the good, the bad and the ugly.