September 26

CEO Blog: Telecom Agents

Posted by Carolyn Bradfield
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Copper Conferencing exhibited at the Phone Plus Channel Partner show in Miami this week.  In fact, we just won an award as one of the Top 50 Channel Partners by Phone + Magazine, the sponsor of the Miami event for the second year in a row.  The show is designed specifically for telecommunications agents to [...]

April 14

Copper Conferencing Offers a Free Day of Web and Audio Conferencing for Earth Day

Posted by Conference Coach Alycia
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Copper Conferencing, a leading provider of audio and web conferencing, announced a unique offer for one free day of audio conferencing along with integrated web conferencing to companies that sign up by Earth Day, April 22, 2009. To take advantage of the free conferencing day, companies who have never used Copper Conferencing can sign up at

March 9

Conferencing Tip: Audio Conferencing in Your Car

Posted by Conference Coach Alycia
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Have you ever found yourself running late from one appointment or stuck in traffic when you should be on a conference call? When you find yourself in this situation, don’t panic. You can still make that meeting!
Hosting a conference call or joining a call can easily be done from your car. First, [...]

March 2

Conferencing Tip: Speakerphones – Simple Tips for a Successful Audio Conference Call

Posted by Conference Coach Alycia
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Speakerphones are often used for audio conference calls. Speakerphones provide several benefits for those on the conference call and following these simple tips will ensure the optimum conference call experience.
Tip #1: Find a speakerphone that is “full digital duplex”
Speakerphones pick up lots of background noise, and sometimes cause “clipping” because of the limitations [...]

February 23

Conference Tip: Telecommuting and Time Zones

Posted by Conference Coach Amanda
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Recent statistics show that 9.3 million people telecommute at least one day each week. And 16.5 telecommute at least one day each month. [Source: Telework America, Behavior Research Center study]
Many companies are geographically diverse and more employees are working from home. Having op centers and employees all over the country can be a boost to [...]

February 9

Conferencing Tip: Stay on schedule

Posted by Conference Coach Amanda
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To stay on schedule you must have a schedule. So first things first,

Make a schedule for your conference call
Plan how much time you would like to dedicate to each topic of discussion.
Let participants know the scheduled length of the meeting

Now you know about how long the conference call will be and your attendees can plan [...]

February 2

Conferencing Tip: Be on time or early

Posted by Conference Coach Amanda
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Being on time to meetings is always important. It shows motivation, interest, and follow-through. The same applies to a conference call. In fact, there are many reasons why it is important to arrive on time or early to a conference call.
1. Important Information –
Important information is disclosed during the first few minutes of the call. [...]

January 26

Conferencing Tip: Mobile or cordless phone usage for audio conferencing

Posted by Conference Coach Alycia
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When participating in an audio conference avoid mobile or cordless phones. Whenever possible, use a phone unit that is hard-wired into the telephone lines. Mobile and cordless phones tend to pick up static as the signal travels through the air to reach the tower or base unit that actually connects to the phone lines in [...]

December 15

Conferencing Tip: Wallet Card Reference Guide

Posted by Conference Coach Alycia
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Having trouble remembering your phone conferencing account information?  Keep your reservationless conferencing wallet card handy for easy access to account information and phone commands.  It’s the same size as a credit card and contains your all your account information.  On the reverse side of the card, is a list of phone commands that you can [...]

November 21

Conferencing Tip: Manage Background Noise

Posted by Conference Coach Alycia
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One of the most common issues that people have on conference calls is background noise and interference. In most cases there is someone calling in from a cell phone or from a VOIP service. While you can control what number people dial-in on you can’t control from where they dial.  Nokm.
Our conference call service has [...]