September 8

CEO Blog: H1N1 may keep employees home but I’m already thinking about how to help our customers

Posted by Carolyn Bradfield
Filed under General, Industry, News | No Comments

We’re thinking through how to help our customers that use us for audio conferencing and webinars to make sure they can still do business, even though employees are sidelined. Seems simple enough, right? You need to do a meeting, do it virtually so people don’t sneeze on each other and pass the H1N1 virus around.

June 15

Managing the Collection Process – Getting Customers to Pay Attention

Posted by Conference Coach Renee
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One thing that Copper Conferencing does is up the ante with customer contact. Technology tools have a direct relation to reducing the time that the collector spends focusing on actually contacting the customers. Copper has effectively increased collections by invoicing customers more quickly than in the past.

May 27

Jack of All Trades: One Person – Many Hats

Posted by Conference Coach Amy
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Versatility is the key to success in a small business and job duties may need to be adjusted at a moment’s notice in order to complete the task at hand. Understanding the roles and responsibilities of other departments, especially of the departments that directly support you and in turn the departments that you directly support, helps ensure that you have the required knowledge when extra assistance is needed.

May 20

Free Webinar Today at 2 pm ET: Performance Appraisals That Actually Improve Performance

Posted by Conference Coach Alycia
Filed under Events, News | No Comments

Free Webinar Today at 2 pm ET. Register Now!

Performance Appraisals That Actually Improve Performance: The Complete People Improvement Process
Presented by Wally Hauck
Date: Wednesday, May 20, 2009
Time: 2:00 pm ET

May 20

Copper Conferencing Launches Copper Link – Sophisticated Agent Portal Redefines Channel Partner Program

Posted by Conference Coach Alycia
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Copper Link™ – One Place for Agent Account Management

Copper Link provides agents with a powerful online account management tool that may be accessed anytime and from anywhere. In keeping with our philosophy that it should be easy to do business with Copper Conferencing, we developed Copper Link to give our agents easier access to information and to tools that will help them grow their businesses.

May 18

Free Webinar Tomorrow: 6 Steps to Transitioning to a New Career

Posted by Conference Coach Alycia
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Whether you want to create a new career, transition to part time in a current job, create a new full time position or go into business for yourself, these 6 critical steps will help you get there. Join Linda for an enlightening and informative 60-minute webinar and take away what you need to make your next move.

May 4

Beyond Distance Learning: Conferencing is an Essential Tool for Colleges and Universities

Posted by Conference Coach Alycia
Filed under Articles, General | No Comments

Understanding the many ways colleges can benefit from using audio and web conferencing ensures donors, alumni, students, professors and other college personnel are able to meet in the most cost-effective and informative fashion. Working in real-time via a web conference negates the need for travel, saves money and enables participants to have more productive and thorough meetings.