February 2

CEO Blog: David or Goliath?

Posted by Carolyn Bradfield
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I was one of the first people who bought an Apple iPhone when they first came out.  I had been a committed Verizon user with my Motorola Razor phone and absolutely resisted the change to a new phone and different service.  Despite equipment issues, network failings, dropped calls and a steep learning curve, I finally [...]

January 20

Challenged companies need a good solution

Posted by Conference Coach Jon
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In 2009, many companies faced tough decisions regarding their budget. Some companies chose to make budget cuts, while others chose to make layoffs. Most companies made some sort of change, and most of those changes involved saving the company money. Also, companies were challenged with the issue of staying in touch with clients who were geographically located outside the limits of a routine sales call. The good news is that there is a solution to reducing cost and overcoming the communication issue, which is…

December 2

Managing a Young Sales Organization – Lessons in how to manage those in their first sales job

Posted by Conference Coach Susan
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Copper Conferencing, an audio and web conferencing company, has a reputation in the telecommunications industry for many things:  reliable call execution, quality customer service, significant technology advantages, and fair pricing, to name a few. Copper Conferencing is also known for the employment opportunities it provides, specifically to those hungry for experience and skill development.
As a [...]

November 23

Challenging Employees to Excel – A Winning Recipe

Posted by Conference Coach Kathleen
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I loved the movie “Julie and Julia” and started thinking about the concept of recipes. Recipes not only apply to the art of cooking but also apply to the art of challenging employees to excel in their jobs. As the Director of Customer Care for Copper Conferencing, I work with an elite team [...]

November 3

Paying My Way

Posted by Conference Coach Kayla
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As a young adult with an active social life, a college student, and an employee of Copper Conferencing, I am currently learning the ins and outs of budgeting my time and money. The process of moving away from home and starting college are tough on most people, but even more so if you also have [...]

November 1

My Roommate Drives Me Crazy!

Posted by Conference Coach Alycia
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It’s always hard when you have to pick a new roommate in a timely manner. You get to meet the person on the outside first. When you move into a house with another person that you hardly know, things can start to get complicated. When you realize something is affecting you because you just feel [...]

October 19

CEO Blog: A Victory for Customer Service

Posted by Carolyn Bradfield
Filed under General, News | No Comments

Sometimes in our business, companies will engage in an RFP process.  For those of you who don’t know what this is, it stands for “Request for Proposal.”  This usually is a fairly painful process where you are asked a million questions, have to write a term paper and usually have to compete with the “big [...]

October 16

CEO Blog: A Plague of Locusts

Posted by Carolyn Bradfield
Filed under General, Industry | No Comments

One of the most profound decisions an entrepreneur or business leader can make during the course of running a business is the decision to have partners.  Partnerships can have a downside that comes with the complications of having to collaborate and compromise.  They can lead to power struggles and a lack of understanding about how [...]

October 12

Copper Conferencing – a Company that Cares

Posted by Conference Coach Caroline
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Here at Copper Conferencing you will find a company that cares.  That is not only our motto but our policy.   At Copper Conferencing, the customer is always number one — you can count on that.
Copper Conferencing is a company that will work with companies to the fullest in both its products and its customer service. [...]

September 28

Becoming a Webinar Guru is Easy – I Did It and You Can Too

Posted by Conference Coach Amanda
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I am a webinar guru. However, six months ago I could not have told you what a webinar was or how to leverage a webinar in a business setting.
Working for Copper Conferencing has opened my eyes to just how easy, fun and valuable webinars can be. First, let’s define webinar. Simply put, a webinar is [...]