The Copper Magic Team is packing up and heading to Orlando for three days of ALA excitement, education and opportunity! Arriving in Orlando on various flights from Denver and Atlanta, BJ, Sara, Kathleen, Donna and Walter will all be together beginning Monday morning at Booth #410 at the Orlando World Center Marriott and Convention Center [...]

Note from the Editor: This piece is a re-print of an article written by Carolyn Bradfield at the request of ILTA (the International Legal Technology Association) for their March 2011 “Communications Technologies” edition of Peer to Peer magazine. The original article may be directly accessed here: http://www.mygazines.com/issue/27607/86.

How can you predict when the snow is coming in the South? First, go check the grocery stores and you will find the bread aisle empty. We’re a group of sandwich eaters and when the power goes out, which it almost always does, you can still eat a peanut butter and jelly. Next, go check the hardware store. Portable heaters, those forever fire logs, and flashlights will also be in short supply.

Go ahead InterCall …… eat those cheeseburgers served up to you by your direct sales force at unhealthy margins and with poor relationships. I’m betting on our channel partners to deliver

This fall, Copper Conferencing’s inside sales team participated in one of the most engaging sales contests I have ever held, the Copper Apprentice.  The ROI Consultants and Copperheads battled it out in 4 challenges, faced me in the boardroom, and saw their numbers whittle down until the ultimate Copper Apprentice, Brent Palmer, was crowned. As [...]

Maybe I’m old fashioned, but I am very particular about the way people dress and present themselves in business situations.  Your “look” communicates a message to your audience that is much more impactful than what you say. When you meet someone for the first time, consciously or unconsciously you and they are drawing conclusions based [...]

We would all agree that any situation that creates a hostage is just not right. However, in business and in my industry, conferencing, some companies are now resorting to holding customers hostage. This happens when the company loses care or empathy for the customer, loses their ability to be competitive and the customer decides to go elsewhere.

I witnessed this first-hand when a company decided to move from InterCall to Copper.

When you think of the inner workings of a law firm, the images you may conjure up are people in conservative business suits striding purposely down hallways lined with offices, strategizing in well-appointed conference rooms.   Sounds a little stuffy, right?  Well, if you get to know the Dallas Chapter of the Association of Legal Administrators [...]

For those of you who did not read my previous blog on the Copper Apprentice, Copper Conferencing had two teams of inside sales people who became the ROI Consultants and the Copperheads competing against each other for fabulous cash and prizes and, more importantly, the coveted title of “The Copper Apprentice.”

Copper Conferencing in conjunction with the Organization Supporting Business Owners will be hosting this event to provide a venue for business professionals in the Metro-Atlanta area to market within the community. Alongside this wonderful opportunity we will have a panel featuring industry leaders in Healthcare, Technology, and Finance. This 30-minute panel will cover “Utilizing Technology to Stimulate Business in a Down Economy.” After the discussion, we will open up the floor for a brief Q&A session.