December 2

Managing a Young Sales Organization – Lessons in how to manage those in their first sales job

Posted by Conference Coach Susan
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Copper Conferencing, an audio and web conferencing company, has a reputation in the telecommunications industry for many things:  reliable call execution, quality customer service, significant technology advantages, and fair pricing, to name a few. Copper Conferencing is also known for the employment opportunities it provides, specifically to those hungry for experience and skill development. As [...]

October 22

CEO Blog: A Simple Tool

Posted by Carolyn Bradfield
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It’s rained more in Atlanta in the last 30 days than in the last 3 years.  One of my dear friends has a wonderful house with a sloped backyard that flattens out at the basement door.  Over the last 2 weeks, I’ve been helping take out wet carpet and the most absorbent carpet pad I’ve [...]

October 19

CEO Blog: A Victory for Customer Service

Posted by Carolyn Bradfield
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Sometimes in our business, companies will engage in an RFP process.  For those of you who don’t know what this is, it stands for “Request for Proposal.”  This usually is a fairly painful process where you are asked a million questions, have to write a term paper and usually have to compete with the “big [...]

October 7

A ‘Snapshot’ into my Start Up

Posted by Conference Coach Brittany
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Do what you love, and love what you do. This is how I first began my photography business: a previous hobby that turned into a true embarkation of transforming it into a flourishing business. While working for an audio and web conferencing company, Copper Conferencing, during the day, I also maintain a startup photography business. [...]

September 24

CEO Blog: Engaging Conference Calls

Posted by Carolyn Bradfield
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To me, the best conference calls are ones where most of the people have an opportunity to contribute. They’re the ones that don’t last forever and stay focused. They’re the ones that use the medium to collaborate, train, strategies and engage.

September 22

It’s All About The Relationship

Posted by Conference Coach Alycia
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Copper Conferencing is an audio and web conferencing company that promotes their services through one of two sales channels. Copper’s direct sales team works with the end user to evaluate their needs and set customers up with the most appropriate product to enhance their business. Copper’s indirect sales team works with outside agents and resellers [...]

September 16

CEO Blog: Whatever the catalyst is that keeps you out — conferencing is a great communications tool

Posted by Carolyn Bradfield
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9/11 changed the way our company saw the relevance of our conferencing business and the conferencing industry forever. People who had never conferenced, called up and asked for accounts. They stayed home. They found new ways to engage with each other without jumping on an airplane. Swine flu may be the next catalyst to keep you home.

September 12

CEO Blog: Swine flu may change my travel plans

Posted by Carolyn Bradfield
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I may stop traveling as much. Here is why I’m going to cut back. Someone sneezes all over the place in row 40, seat G, and you get their germs, even if you’re in First Class.

August 31

CEO Blog: Sometimes I’m downright embarrassed that I was one of the original founders of InterCall

Posted by Carolyn Bradfield
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Sometimes I’m downright embarrassed that I was one of the original founders of InterCall. It seems like this company has become so big and so bulky that they’ve forgotten why they entered the market.

July 16

Conferencing Tip of the Week: Conferencing, Coffee and Wi-fi

Posted by Conference Coach Alycia
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Conferencing from where ever you are is actually very easy. These days, doing a conference call from anywhere you are is standard practice. You might be in your car, at the airport or in your office. Some of our favorite places to conference from are