The Conference Coach™

FOR IMMEDIATE RELEASE

BROOMFIELD, CO, January 13, 2009 — Copper Conferencing, provider of audio conferencing and web conferencing to small and medium-sized businesses, announced the launch of Connect To Copper, a new online customer portal. Connect To Copper is a full-service web-enabled account management tool used by Copper Conferencing customers to manage all facets of their web and audio conferencing accounts.

“Having a great customer experience in conferencing not only involves how the call is executed, but also how customers receive vital information about their usage and their accounts,” said Carolyn Bradfield, Chief Executive Officer of Copper Conferencing. “Connect To Copper enables customers to get that information whenever they want it through an easy and intuitive web interface. Connect To Copper is also a central place to get product overviews, quick reference guides and to view our One-Minute Skill Builders for audio and web conferencing.”

Connect To Copper enables company administrators to add and manage moderators, view reports, view and pay invoices, assign moderators to groups and view and download user materials. Moderators can monitor daily conference call usage, update their conference profiles, and easily access user materials. Connect To Copper is easy-to-use with simple instructions on every page to guide the user through account management activities.

“We have tested Connect To Copper with select customers and have received extremely positive feedback. Customers tell us that they cannot believe how easy our new customer portal is to use. Customers know they can call our team of Conference Coaches to get questions answered, but it is quite beneficial for them to have access to account information at the touch of the button 24 hours-a-day, seven days-a-week,” said Kathleen Thompson, Director of Customer Care

Debbie-Ann Paige of The Council of State Governments said, “I liked the layout and the user friendly interface. I also liked having the ability to change the information as necessary. My office has a high turnover and to add and delete as necessary without emailing my Conference Coach is great!”

Copper Conferencing customers will have access to account management functions and information 24 hours-a-day, seven days-a-week, 365 days-a-year. Customers can access Connect To Copper by visiting www.connect2copper.com or directly from Copper Conferencing’s corporate website www.copperconferencing.com.

About Copper Conferencing:
Headquartered in Broomfield, Colorado, Copper Conferencing provides eco-friendly audio conferencing and web conferencing services to small and medium-sized businesses. Copper’s Conference Coaches™ provide expert guidance of enhanced conferencing services. From On Demand reservationless audio conference calls to highly interactive webinars and special event calls, Copper Conferencing helps businesses save time and money while improving productivity. Copper’s audio and web conferencing services are backed by fully managed, carrier-class platforms to power communication for thousands of customers. For more information about Copper Conferencing, visit www.copperconferencing.com or call a Conference Coach at 866-903-7521.

Press contact:
Alycia Maier-Turner
Copper Conferencing
303-952-4308
pr@copperconferencing.com

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