April 28
Free Webinar: Emotional Intelligence – The Sales Catalyst
Emotional Intelligence – The Sales Catalyst
Presented by Stephen Blakesley
Date: Wednesday, May 13, 2009, 2009
Time: 2:00 pm ET
EI – The Sales Catalyst delivers a fundamental understanding of how emotions influence and impact sales and selling.
Few would disagree with the statement, buying and selling are emotional events. Since the early 1990s when the construct of Emotional Intelligence was first introduced, we have been busy tying the sales process to the understanding of emotions.
The customer, the salesperson and the sales manager are all driven by emotion. Understand what emotion really is, where it comes from, and how to use and control it is a talent that can be developed.
Register Today!
This 60-minute free webinar with Stephen Blakesley will address:
- The impact that sales managers have over the success of sales people
- How salespeople can read or understand the emotional state of the customer
Who Should Attend: Sales, Customer Service, Sales Managers/Directors
