Denver, CO and Atlanta, GA — September 2, 2010 Copper Conferencing, a leading provider of audio conferencing and webinar services to the legal community, introduced Copper Legal, a full suite of audio conferencing, web conferencing and online account management for law firms and their legal administrators.   Visit www.copperlegal.com.

Copper Legal addresses the growing need of law firms to manage and recover costs, create efficiency among the administrative staff and find creative ways to develop greater contact with potential clients. Law firms, like many businesses today, must find ways to grow their businesses while closely monitoring costs needing to accomplish more with fewer resources.  “As we have become more educated to the challenges law firms and their administrators face in the current economy, we have continued to refine our conferencing services to be more relevant to the industry,” said Carolyn Bradfield, CEO of Copper Conferencing.

Connect To Copper, the online account management tool for firm administrators and legal assistants, streamlines the time that administrators must spend in managing conferencing users and allocating calls to the appropriate cost center or client matter number.  Features have been added specifically for law firms including the ability to email conferencing account information to attorneys at the touch of a button, to manage recordings online and to get invoicing reports electronically.

“We have increased our understanding of the administrative needs of law firms through our sponsorships and visits with members of the Association of Legal Administrators.  Those relationships have helped Copper understand their challenges and create technology to match their needs.”

Copper Legal provides a full suite of audio and web conferencing services for the day-to-day needs of the firm.  Using Copper Legal’s webinar services, law firms can offer CLE seminars, and offer educational webinars to clients, colleagues, the general public or to specific market segments. For more information about Copper Legal, visit www.copperlegal.com.

With Copper Legal, we make it easy for busy legal administrators to manage conferencing, monitor costs and increase their productivity. As part of Copper Legal, our comprehensive and easy-to-use customer portal, Connect To Copper, is a one-stop resource for conference call account management.  With real-time access to activate or deactivate moderators, view usage, listen to and download recordings or view and pay invoices, administrators can work more efficiently and effectively.

Copper Conferencing will be showcasing Copper Legal at two ALA regional conferences this fall.   Ms Bradfield will be attending Copper’s booth at the ALA Region 4 conference October 1-2, 2010 at the Four Seasons Resort & Club Dallas at Las Colinas in Irving, Texas.  Sara Stilson, Director of Sales for Copper Conferencing, will be attending the ALA Region 5 & 6 conference September 30 – October 2, 2010 at the Hard Rock Hotel in San Diego, California.  Stop by and see Copper at either show or click here to schedule an appointment with Carolyn or Sara.

About Copper Conferencing
Headquartered in Denver, Colorado with a major communications center in Atlanta, Georgia, Copper Conferencing provides audio conferencing and web conferencing services to small and medium-sized businesses. Copper’s Conference Coaches™ provide expert guidance of enhanced conferencing services. From On Demand reservationless audio conference calls, to highly interactive webinars and special teleconference event calls, Copper Conferencing helps businesses save time and money while improving productivity. Copper’s conferencing services are backed by fully managed, carrier-class platforms to power communication for thousands of customers. For more information about Copper Conferencing, www.copperconferencing.com or call a Conference Coach at 866-903-7521.

Copyright  2010 Copper Legal and Connect To Copper are trademarks of The Himark Group, LLC dba Copper Conferencing

Press Contact:

Alycia Maier-Turner
Copper Conferencing
303.952.4308
pr@copperconferencing.com

Local Dial-In Helps Reduce the Cost of Conference Calls

Denver, CO and Atlanta, GA — March 31, 2010 — Copper Conferencing today announced the launch of nationwide local dial-in connections to its On Demand reservationless audio conferencing service.   Local dial-in numbers are available in over 100 major cities in the U.S. offering customers a way to connect conference calls at a reduced cost.

“Copper has always been committed to finding ways for its customers to reduce the overall cost of a conference call,” said Carolyn Bradfield, CEO of Copper Conferencing.  “Providing local dial-in numbers in addition to toll-free access allows customers to choose how they enter an On Demand audio conference call and enables the customer to control the cost of their conference calls each time they use a local dial-in number.”

An analysis of the thousands of Copper Conferencing customers revealed individuals participating in conference calls generally start or dial in to phone meetings from an office location with 70% of call leaders initiating their conference calls from the same location every time.  This study, along with an analysis of the top business markets in the United States, lead Copper to secure local access numbers in 100 key metropolitan areas.

“A customer has a number of ways to determine if his or her city has a local access number,” Bradfield added. “The customer can enter an area code or zip code in the Local Dial-In Locator on the Copper website and the application will identify the local number for that area.  If no local number is available, the customer can always use their Copper toll-free access number.”

The announcement of local dial-in services complements Copper Conferencing’s recent upgrades to its On Demand audio conferencing service including additional call controls, new security features, sub-conferencing capabilities and the ability to add personalized greetings to each call as well as the addition of listen and recording download access to conference call recordings via Connect To Copper™, Copper’s powerful online customer portal.   In February, Copper Conferencing expanded its web conferencing offering with industry-leading web conferencing services Adobe Connect Pro, Microsoft Live Meeting and Cisco WebEx, all of which are integrated with Copper’s On Demand audio conferencing.

About Copper Conferencing
Headquartered in Denver, Colorado with a major communications center in Atlanta, Georgia, Copper Conferencing provides audio conferencing and web conferencing services to small and medium-sized businesses. Copper’s Conference Coaches™ provide expert guidance of enhanced conferencing services. From On Demand reservationless audio conference calls, to highly interactive webinars and special teleconference event calls, Copper Conferencing helps businesses save time and money while improving productivity. Copper’s conferencing services are backed by fully managed, carrier-class platforms to power communication for thousands of customers. For more information about Copper Conferencing, www.copperconferencing.com or call a Conference Coach at 866-903-7521.

Adobe Connect Pro, Microsoft Live Meeting and Cisco WebEx are registered trademarks of the respective owners.

Press contact:
Alycia Maier-Turner
Copper Conferencing
303-952-4308
pr@copperconferencing.com

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Denver, CO, February 25, 2010 — Copper Conferencing today announced the launch of a new suite of audio and web conferencing services to enhance the company’s collaboration offering and provide better value for Copper customers. These new offerings come as a result of an agreement with Premiere Global Services, Inc., now known as PGi, a leading provider of meeting and collaboration solutions.

“By teaming with PGi we are adding new web and audio conferencing capabilities to our suite of collaboration services,” said Carolyn Bradfield, CEO of Copper Conferencing.  “As a worldwide leader in conferencing, PGi delivers technologies that will enhance our audio conferencing capabilities and expand Copper’s web conferencing services to create an extremely rich experience, at a competitive price for our customers.”

Copper’s new web conferencing offerings include Adobe® Acrobat Connect Pro, Microsoft® Live Meeting and Cisco WebEx®.   Integrated with Copper Conferencing’s On Demand audio conferencing platform, these web technologies provide increased capabilities for webinars and web conferences from simple meetings, to nationwide training or complex corporate events.  Copper Conferencing offers a free trial of each of these services prior to a purchase decision and both per minute and subscription pricing.  To sign up for a free trial, visit www.copperconferencing.com/go/0bf53.

“By offering market-leading web conferencing services from PGi, we can expand Copper’s ability to deliver cost effective virtual sales calls, lead generation webinars, trainings, event management and remote customer service,” Bradfield added. “When businesses actively seek tools to better manage their operations, sales and staff, we can keep them connected and competitive, while at the same time saving them money.

In addition to enhanced audio conferencing capabilities, Copper is also introducing a new ‘Local Dial-In’ service that is available nationwide at a reduced rate.  Customers can now connect to On Demand conference calls using a local or toll-free number, as well a variety of international access from locations across the globe.

Copper Conferencing’s automated audio conferencing service, On Demand now offers expanded capabilities including additional call controls, added security features, plus the ability to subconference. The Connect To Copper™ customer portal features powerful, easy-to-use online account management tools with the ability to manage moderators, pay invoices and view usage reports.  New features include the ability to manage billing codes and listen to and download MP3 files of conferencing recordings.

About Copper Conferencing
Headquartered in Denver, Colorado with a major communications center in Atlanta, Georgia, Copper Conferencing provides audio conferencing and web conferencing services to small and medium-sized businesses. Copper’s Conference Coaches™ provide expert guidance of enhanced conferencing services. From On Demand reservationless audio conference calls, to highly interactive webinars and special teleconference event calls, Copper Conferencing helps businesses save time and money while improving productivity. Copper’s conferencing services are backed by fully managed, carrier-class platforms to power communication for thousands of customers. For more information about Copper Conferencing, www.copperconferencing.com or call a Conference Coach at 866-903-7521.

Adobe Connect Pro, Microsoft Live Meeting and Cisco WebEx are registered trademarks of the respective owners.

Press contact:
Alycia Maier-Turner
Copper Conferencing
303-952-4308
pr@copperconferencing.com

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FOR IMMEDIATE RELEASE

Copper Conferencing Receives 2009 Best of Business Award

Small Business Commerce Association’s Award Honors the Achievement

SAN FRANCISCO, November 7, 2009, Copper Conferencing has been selected for the 2009 Best of Business Award in the Audio and Web Conferencing Services category by the Small Business Commerce Association (SBCA)

The Small Business Commerce Association (SBCA) is pleased to announce that Copper Conferencing has been selected for the 2009 Best of Business Award in the Audio and Web Conferencing Services category.

The SBCA 2009 Award Program recognizes the top 5% of small businesses throughout the country. Using statistical research and consumer feedback, the SBCA identifies companies that we believe have demonstrated what makes small businesses a vital part of the American economy. The selection committee chooses the award winners from nominees based off statistical research and also information taken from monthly surveys administered by the SBCA, a review of consumer rankings, and other consumer reports. Award winners are a valuable asset to their community and exemplify what makes small businesses great.

About Small Business Commerce Association (SBCA)
Small Business Commerce Association (SBCA) is a San Francisco based organization. The SBCA is a private sector entity that aims to provide tactical guidance with many day to day issues that small business owners face. In addition to our main goal of providing a central repository of small business operational advice; we use consumer feedback to identify companies that exemplify what makes small business a vital part of the American economy.

SOURCE: Small Business Commerce Association

CONTACT:
Small Business Commerce Association
Email: Press@SBCAAwards.org
URL: http://www.SBCAAwards.org

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Using Facebook to Attract Clients and Connect with Like-Minded People

Presented by: Marquesa Pettway
Date: Today! Tuesday, October 27, 2009
Time: 2:00 pm ET

Register Now!

Today’s free 60-minute webinar presented by Marquesa Pettway provides participants a clear understanding of Facebook and ways to use it for personal and professional purposes.  In this webinar, you will learn:

• 6 Ways to Create a Magnetic Profile
• 4 Strategies for setting up “The Critical Nugget for Client Attraction:  The Facebook Group”
• 2 Strategies for increasing your business – the Fan Page that keeps you in front of your target audience

This is an hour well spent for anyone who wants to become more familiar with Facebook or for anyone not yet using Facebook.

Register Now!

Who Should Attend:  Everyone

Have questions about Copper Conferencing or need to do an audio conference or web meeting?  Contact a Conference Coach today.

Using Facebook to Attract Clients and Connect with Like-Minded People

Presented by: Marquesa Pettway
Date: Tuesday, October 27, 2009
Time: 2:00 pm ET

Register Now!

This free 60-minute webinar presented by Marquesa Pettway provides participants a clear understanding of Facebook and ways to use it for personal and professional purposes.  In this webinar, you will learn:

• 6 Ways to Create a Magnetic Profile
• 4 Strategies for setting up “The Critical Nugget for Client Attraction:  The Facebook Group”
• 2 Strategies for increasing your business – the Fan Page that keeps you in front of your target audience

This is an hour well spent for anyone who wants to become more familiar with Facebook or for anyone not yet using Facebook.

Register Now!

Who Should Attend:  Everyone

Have questions about Copper Conferencing or need to do an audio conference or web meeting?  Contact a Conference Coach today.

Carolyn Bradfield

Sometimes in our business, companies will engage in an RFP process.  For those of you who don’t know what this is, it stands for “Request for Proposal.”  This usually is a fairly painful process where you are asked a million questions, have to write a term paper and usually have to compete with the “big guys” who can kill you on the price per minute.   Copper Conferencing participated in an RFP process in the spring, but lost out, primarily on price.  We were bummed, especially since this was a valued customer.  But we understand the desire to gain some cost advantages.  Times are tight.

Despite our loss and licking our wounds, our customer care department kept up the high level of service and care even in the face of a certain departure by this customer.  We responded to requests quickly, continued to offer training and support, created and delivered custom reports.  This is an area where nobody can beat us.

Well, it seemed that the “big guys” weren’t nearly as responsive.  They were hard to do business with, were slow to respond to requests and didn’t seem to value the customer nearly as much as we did.  Despite not winning on price, were just told that they’re staying with Copper.  It goes to show you that customer care does matter and if your needs aren’t being met, you have a choice.

Congratulations to our customer service representatives, our billing department, our technical group and to all those Copper employees that do a superior job everyday.  Kathleen Thompson quarterbacks this team and is one of our customer-service heroes.  Good job Copper!  This is a real win for the little guy!

Have questions about Copper Conferencing or need to do an audio conference or web meeting?  Contact a Conference Coach today.

Using Facebook to Attract Clients and Connect with Like-Minded People

Presented by: Marquesa Pettway
Date: Tuesday, October 27, 2009
Time: 2:00 pm ET

Register Now!

Join Marquesa Pettway for a dynamic and educational free 60-minute webinar on how to use Facebook to expand your network and to enhance your business.  In this webinar, you will learn:

• 6 Ways to Create a Magnetic Profile
• 4 Strategies for setting up “The Critical Nugget for Client Attraction:  The Facebook Group”
• 2 Strategies for increasing your business – the Fan Page that keeps you in front of your target audience

This is an hour well spent for anyone who wants to become more familiar with Facebook or for anyone not yet using Facebook.

Register Now!

Who Should Attend:  Everyone

Have questions about Copper Conferencing or need to do an audio conference or web meeting?  Contact a Conference Coach today.

Free Webinar: Optimizing Your Email: Time Management / Enhanced Productivity Strategies for MS Outlook & Entourage Users

Presented by: Randy Dean
Date: Today – Thursday, October 1, 2009
Time: 11:00 am ET

Register Now!

Would you like to find an extra hour every day? In this free 60-minute webinar, Randy Dean shows several strategies and techniques on how MS Outlook can be a center point to an advanced personal productivity and time management system.

Randy helps you understand how the functions within Microsoft Outlook were designed for enhanced productivity. Randy’s Optimizing Your Outlook course covers fully integrating Outlook including:

• Getting the most usability and functionality out of your Outlook
• Setting up your “Tasks” function for prioritized project/client action
• Getting your most important personal and professional projects integrated within your Task list
• Utilizing key features in your Calendar to increase personal and professional effectiveness
• “Clearing your mind of the clutter” by effectively using the Notes function
• Enhancing the information capabilities of your Contacts function to enhance relationships and productivity

Learn how to:

• Segregate your different e-mail types to mitigate junk/spam problems
• Use embedded functions to enhance productivity and efficiency.
• Build an intelligent and structured folder system for efficient filing and management

Randy integrates plenty of humor and real-world application into this quick-hitting session, and you will be buzzing with ideas for enhancing your MS Outlook usage and expertise.

Register Now!

Who Should Attend:  Everyone

Have questions about Copper Conferencing or need to do an audio conference or web meeting?  Contact a Conference Coach today.

Free Webinar: Optimizing Your Email: Time Management / Enhanced Productivity Strategies for MS Outlook & Entourage Users

Presented by: Randy Dean
Date: Thursday, October 1, 2009
Time: 11:00 am ET

Register Now!

Attend this live business webinar presented by Randy Dean and learn new strategies and techniques on how MS Outlook can be a center point to an advanced personal productivity and time management system.

Randy helps you understand how the functions within Microsoft Outlook were designed for enhanced productivity. Randy’s Optimizing Your Outlook course covers fully integrating Outlook including:

• Getting the most usability and functionality out of your Outlook
• Setting up your “Tasks” function for prioritized project/client action
• Getting your most important personal and professional projects integrated within your Task list
• Utilizing key features in your Calendar to increase personal and professional effectiveness
• “Clearing your mind of the clutter” by effectively using the Notes function
• Enhancing the information capabilities of your Contacts function to enhance relationships and productivity

Learn how to:

• Segregate your different e-mail types to mitigate junk/spam problems
• Use embedded functions to enhance productivity and efficiency.
• Build an intelligent and structured folder system for efficient filing and management

Randy integrates plenty of humor and real-world application into this quick-hitting session, and you will be buzzing with ideas for enhancing your MS Outlook usage and expertise.

Register Now!

Who Should Attend:  Everyone

Have questions about Copper Conferencing or need to do an audio conference or web meeting?  Contact a Conference Coach today.