Wally Hauck, the Team Building Consultant, explains how to create an environment of freedom, trust, and accountability and deliver more of what CEO’s are looking for from the workforce of the future.

A while ago, I shared my “mystery shopping” experience in the conferencing industry.  For those of you who are unfamiliar, a mystery shopper is someone who uses a service, shops in a store or eats at a restaurant and gives feedback for improvement to the owners.
InterCall was the focus of my mystery shopping adventure when [...]

Join Wendy Mack for a free webinar that introduces you to a framework for accessing workplace passions. Discover tools that identify what motivates us at work from the design of pay systems to creating a great place to work to giving people time off.

Do We Really Need Engaged Employees?
Yes! Expansion to a global economy has created a real-time need to understand and adapt more quickly. Engaged employees are more likely to learn, understand and adapt to trends and techniques which may take place half a world away.

Although predicting the future is not likely, peeking around the next corner isn’t out of reach. The combination of customer desires and employee dreams of future possibilities launch ideas, and ideas become ways of doing things better.

Now you can access On Demand conference call recordings through Connect To Copper, your online customer portal.

Copper Conferencing has a number of partnerships with telecommunications agents as well as technology providers. Here are some thoughts about partnerships, focusing on what makes a good partnership and what destroys one.

I’m out of Las Vegas and winging my way back to Atlanta.  Fortunately I got upgraded to first class which is a good thing because the airplane is crowded and I need to be fed so I can feel better.  Again, I’d like to make sure everyone remembers that I didn’t wake up to a [...]

If anyone has seen the classic and Oscar-worthy movie, The Hangover, you can get a perspective of the night’s activity AFTER the show.  Keep reading, I’ll get to that in a minute.   First, the Channel Partners Show.
One of the side benefits of coming to the Channel Partner’s show is having people with interesting services and [...]

The Channel Partners show kicked off with a flurry last night at the Mandalay Bay hotel with an open house in the exhibit hall.  The Copper Conferencing booth was strategically positioned right next to the food and the open bar, so we had a large group of people that hung out and visited with us, [...]