In 2009, many companies faced tough decisions regarding their budget. Some companies chose to make budget cuts, while others chose to make layoffs. Most companies made some sort of change, and most of those changes involved saving the company money. Also, companies were challenged with the issue of staying in touch with clients who were geographically located outside the limits of a routine sales call. The good news is that there is a solution to reducing cost and overcoming the communication issue, which is…

Bacon makes everything better. This is what my friend Phil has told me. If you’re not a fan of bacon, and really I’m not sure there is such a person, then you might want to skip to another article. If, however, you understand how scrumptious bacon can be, then by all means, read on.

Copper Conferencing helped me accomplish what any business would be able to do in a similar situation. I believe you shouldn’t be stressed about scheduling a meeting place, traveling to a meeting place, or spending excessive amounts of money to arrange a meeting place when you have access to tools and features to meet online at anytime from practically anywhere.

As one year ends and a new one begins, I always take time to look back before I look ahead. That backwards glance gives me the perspective I need to decide what went well, what was not so great, and what I might need to change. What would compel you to make a change this year?

Whether it’s winning the U.S. Open by 15 strokes or co-founding the largest conferencing service provider in the world, a proven track record exemplifies a proven plan and process.  As a golfer, I look at Tiger Woods as the gold standard of golf and my CEO as the gold standard of conference calling. There is [...]

Copper Conferencing, an audio and web conferencing company, has a reputation in the telecommunications industry for many things:  reliable call execution, quality customer service, significant technology advantages, and fair pricing, to name a few. Copper Conferencing is also known for the employment opportunities it provides, specifically to those hungry for experience and skill development. As [...]

I loved the movie “Julie and Julia” and started thinking about the concept of recipes. Recipes not only apply to the art of cooking but also apply to the art of challenging employees to excel in their jobs. As the Director of Customer Care for Copper Conferencing, I work with an elite team of young [...]

Then along came conference calling. We began talking to regional managers who spent each Monday on the phone calling their people one at a time to deliver information, repeat policy and deliver action items. Conferencing changed all of that. Instead of just being able to deliver a one-way informational message, dispersed organizations were able to get their people on a call once a week. Now, there could be a conversation.

As an employee at an audio and web conferencing provider, Copper Conferencing, I have the opportunity to work with a group of people that understand that change is essential in order to continue to grow.  We are constantly outpacing our competitors by implementing new services and processes to continue to exceed our customer’s needs and [...]

It’s always hard when you have to pick a new roommate in a timely manner. You get to meet the person on the outside first. When you move into a house with another person that you hardly know, things can start to get complicated. When you realize something is affecting you because you just feel [...]