What if you had a way to identify what motivates you at your core? What if you had a way to identify what motivates each person on your team? What if your conversations with each employee could be tailored to emphasize what matters most to him or her?
In this program, Wendy Mack will introduce you to a framework and tools for assessing workplace passions.

Join Wally and he will show you that by creating environments that enable employees to engage, CEO’s are better able to address mounting business challenges – locally and globally. A successful business must capture every employees’ mind and heart just to stay competitive.

Wally Hauck, the Team Building Consultant, explains how to create an environment of freedom, trust, and accountability and deliver more of what CEO’s are looking for from the workforce of the future.

A while ago, I shared my “mystery shopping” experience in the conferencing industry.  For those of you who are unfamiliar, a mystery shopper is someone who uses a service, shops in a store or eats at a restaurant and gives feedback for improvement to the owners. InterCall was the focus of my mystery shopping adventure [...]

Join Wendy Mack for a free webinar that introduces you to a framework for accessing workplace passions. Discover tools that identify what motivates us at work from the design of pay systems to creating a great place to work to giving people time off.

Do We Really Need Engaged Employees?
Yes! Expansion to a global economy has created a real-time need to understand and adapt more quickly. Engaged employees are more likely to learn, understand and adapt to trends and techniques which may take place half a world away.

Although predicting the future is not likely, peeking around the next corner isn’t out of reach. The combination of customer desires and employee dreams of future possibilities launch ideas, and ideas become ways of doing things better.

Now you can access On Demand conference call recordings through Connect To Copper, your online customer portal.

Copper Conferencing has a number of partnerships with telecommunications agents as well as technology providers. Here are some thoughts about partnerships, focusing on what makes a good partnership and what destroys one.

I’m out of Las Vegas and winging my way back to Atlanta.  Fortunately I got upgraded to first class which is a good thing because the airplane is crowded and I need to be fed so I can feel better.  Again, I’d like to make sure everyone remembers that I didn’t wake up to a [...]