I decided to mystery shop my competition to find out what their customer experience is really like. I sent my husband, Bruce, on a mission to become an InterCall customer, which should have been an easy task, right? Here is a timeline and diary of that experience:

Randy integrates plenty of humor and real-world application into this quick-hitting session, and you will be buzzing with ideas for enhancing your MS Outlook usage and expertise. Register Now.

I am a webinar guru. However, six months ago I could not have told you what a webinar was or how to leverage a webinar in a business setting. Working for Copper Conferencing has opened my eyes to just how easy, fun and valuable webinars can be. First, let’s define webinar. Simply put, a webinar [...]

As the Director of Marketing, it’s important to know that the tools we make available to our sales people work when they are supposed to work and are used on a daily basis. However, we don’t foist tools on our sales team. We work closely with our sales counterparts to ensure that what we provide is valuable and enables them to go from lead to revenue in the swiftest manner possible.

I said I was going to curtail travel to avoid the H1N1 Swine Flu, but I need to visit our Denver office and have relented – I fly there Tuesday. I watched the news tonight only to find that contentious passengers who have come down with the virus are having a very difficult time changing their tickets.

Copper Conferencing exhibited at the Phone Plus Channel Partner show in Miami this week.  In fact, we just won an award as one of the Top 50 Channel Partners by Phone + Magazine, the sponsor of the Miami event for the second year in a row.  The show is designed specifically for telecommunications agents to [...]

I’m flying back from Copper Conferencing‘s participation at the Channel Partner Show in Miami catching up on some light reading from USA Today and an interesting article caught my attention – “Fees fatten airline revenues by $3.8B”. The reality is that fewer people are flying these days based on the down economy.  We know that [...]

PHONE+ magazine, a resource for the telecommunications indirect sales channel, announced that Copper Conferencing has been selected as a Top 50 Channel Program for the second consecutive year. The results of this contest are published in the October issue of PHONE+ magazine and in the online Channel Program Guide.

Would you like to find an extra hour every day? In this free 60-minute webinar, Randy Dean shows several strategies and techniques on how MS Outlook can be a center point to an advanced personal productivity and time management system. Register Now!

Talk to Sarah Deatherage, Sara Stilson, or our very own CEO, Carolyn Bradfield about how to get plugged in to Connect To Copper™ and Copper Link™ to earn commissions on web and audio conferencing revenue.